Privacy Policy

At Azlan Tours & Travels Ltd, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Azlan Tours & Travels Ltd and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect

We collect several different types of information for various purposes to provide and improve our travel management services to you:

  • Personal Identification Information: While booking a flight, applying for a visa, or customized holiday packages, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:

    • Full Name (as per Passport)

    • Email Address, Mobile / WhatsApp Number

    • Passport Details and National ID (NID)

    • Bank Statements and Financial Documents (for Visa Processing)

    • Mailing and Corporate Addresses

  • Log Data & Cookies: Like any other commercial website, we collect information that your browser sends whenever you visit our website to optimize your experience.

How We Use Your Information

Azlan Tours & Travels Ltd uses the collected data for various operational purposes:

  • To process, confirm, and manage your flight tickets, hotel reservations, and tour packages.

  • To review, sort, and submit your documentation for official Visa Applications (such as USA, UK, Canada, Japan, South Korea, etc.).

  • To provide 24/7 customer support, notifications, and updates regarding itinerary modifications.

  • To send promotional offers, newsletters, and travel flight deals (only if you choose to subscribe).

  • To improve website functionality, speed, and overall user performance.

Data Protection & Document Security

We understand the high sensitivity of your personal travel documents (such as passports, financial certificates, and corporate trade licenses).

  • We implement industry-standard encryption and digital security configurations to prevent unauthorized access, disclosure, or altering of your personal files.

  • Physical documents submitted to our corporate desk for embassy files are stored securely and handled strictly by authorized visa consultants.

Sharing Data with Third-Party Providers

To successfully execute your travel bookings, we must share specific pieces of your data with verified third parties:

  • Airlines & Global Distribution Systems (GDS): For issuing international and domestic air tickets.

  • Embassy Hubs & Visa Centers (e.g., VFS Global, KVAC): For submitting authorized visa files.

  • Hotel and Transport Operators: To safely lock your accommodation and regional transits.

⚠️ Note: We strictly DO NOT sell, trade, or rent our clients’ personal identification profiles or data to third-party marketing companies.

Your Data Privacy Rights

Under global and local privacy frameworks, you have full rights to:

  • Request access to the personal data we hold about your profile.

  • Request immediate correction or updates to any inaccurate or incomplete travel profiles.

  • Request the absolute deletion of your personal records from our database after your travel management services or visa execution timelines are finalized.

Children’s Privacy

Another part of our priority is adding protection for children while using the internet. Azlan Tours & Travels Ltd does not knowingly collect any Personal Identifiable Information from children under the age of 13 without verifiable parental or legal guardian consent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page. You are advised to review this page periodically for any modifications.

Contact Us

If you have any questions or feedback regarding this Privacy Policy document, you can directly reach our compliance department.

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